Lucifer Black Tshirt

Welcome to UVnique Store. We are committed to providing our customers with a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, this Refund & Returns Policy explains the conditions and process for requesting a return or refund.

Refund Eligibility

You may request a return or refund within 15 days of receiving your order.

To be eligible for a return, the item must:

• 
  Be unused and in the same condition as received.
  
• 
  Be returned in its original packaging.
  
• 
  Be accompanied by proof of purchase (such as your order confirmation or receipt).
  

Return Process

To initiate a return, please contact our customer support team by emailing yuvraj7057488619@gmail.com with the following details:

• 
  Order Number
  
• 
  Reason for the return
  
• 
  Photos of the product (if applicable)
  

Once your request is reviewed, we will provide you with the return instructions and return address.

Return Shipping

Customers are responsible for the return shipping charges unless the item received is damaged, defective, or incorrect.

Please do not send any product back without receiving return instructions from our support team.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Email us at yuvraj7057488619@gmail.com with:

• 
  Your Order Number
  
• 
  A brief description of the issue
  
• 
  Clear photos or videos of the damaged or incorrect product
  

After verification, we will arrange a replacement or issue a full refund, depending on the situation.

Non-Returnable Items

The following items cannot be returned or refunded:

• 
  Personalized or customized products
  
• 
  Gift cards or promotional vouchers
  
• 
  Final sale or clearance items
  
• 
  Products damaged due to misuse, improper handling, or normal wear and tear
  

Refund Processing

Once your returned item is received and inspected, we will notify you via email regarding the status of your refund.

Approved Refunds

Approved refunds will be processed within 7–10 business days to the original payment method.

Rejected Refunds

If your return does not meet our eligibility criteria, we will notify you by email with the reason for rejection.

Late or Missing Refunds

If you have not received your refund after the processing period:

1. 
   Check your bank account.
   
2. 
   Contact your credit card company or payment provider, as processing times may vary.
   
3. 
   Contact your bank for any additional delays.
   

If you still have not received your refund, please email us at yuvraj7057488619@gmail.com.

Order Cancellation

Orders may only be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled. If you wish to cancel your order, please contact us as soon as possible at yuvraj7057488619@gmail.com.